National Assembly for Wales / Cynulliad Cenedlaethol Cymru
Health and Social Care Committee/ Y Pwyllgor Iechyd a Gofal Cymdeithasol

 

Inquiry into alcohol and substance misuse / Ymchwiliad i gamddefnyddio alcohol a sylweddau

Evidence from Welsh Ambulance Services NHS Trust – ASM 26 / Tystiolaeth gan Ymddiriedolaeth GIG Gwasanaethau Ambiwlans Cymru– ASM 26

 

Inquiry into alcohol and substance misuse

Alcohol consumption or intoxication is a factor in many of the patients that the ambulance service encounters.

In order to provide information to the enquiry we are offering evidence demonstrating the effect of alcohol on calls within the Cardiff City Centre area during the night-time economy of the weekend and large sporting events and the effects of a frequent caller on the service whose chief complaint is related to alcohol addiction.

Cardiff City Centre

This data relates to the periods of 8pm until 4am on Friday and Saturday nights (16 hours per week) over the period 1 November 2013 – 31 October 2014. This data includes the 2013 Autumn Internationals and RBS Six Nations.

Because of the volume of calls generated in the CF10 area during the weekend night time economy peaks WAST deploys a ring fenced rapid assessment triage vehicle and a transport ambulance crew. The resources are tasked by either WAST following a 999 call or the door staff of venues via a “City Net” radio. The “triage” covers an area covering from City Hall in the North to Cardiff Central railway station in the South and from Cathedral Road in the West, to Queen Street in the East. This area is a little over one mile square.  These resources were deployed to over 700 calls over the reference period.

This activity accounted for 10% of the total call volume of the Cardiff and Vales UHB area for the reference period. Patients who are merely intoxicated are not taken by the triage to hospital. Cardiff and the Vale UHB collaborate with WAST and the Safer Cardiff Partnership to provide an alcohol treatment centre (ATC). Of the 700 calls attended by triage over the reference period 608 were conveyed to the ATC.

Hour of Call (Alcohol Treatment Centre Activity)

0

1

2

3

20

21

22

23

10

18

26

41

46

58

45

17

23

33

44

40

74

46

61

26

 

 

 

 

Frequent alcohol related callers

The following call data relates to a single alcohol dependant patient in Cardiff. This data lists all calls from this patient over the period 9 October 2014 until 19 November 2014. This is a six week period. WAST attended to this patient on 41 occasions over this period and conveyed the patient to hospital on 26 occasions. On the remaining 15 occasions the patient was referred to NHS Direct or treated on scene or referred to the patients GP. 

Managing this patient committed 38 hours, or a little over three whole ambulance shifts, and many hours of NHS Direct nurse advisor and GP time. The cost of the ambulance call outs at £232 per incident was over £7,600.

Selected Location: XXXXXX, CARDIFF

Total Vehicle Workload: 2328 minutes – 39 hours

Warning:

ID

DateTime

PatientName

Age

Disp Code

Priority

Best Resp

CSign

Mins Engaged

MPDSproblem

StopCode

P1325931

09/10/2014 19:24:24

45

21D04

RED2

10.7

PSA3001

158

 

transported

P1325931

09/10/2014 19:24:24

45

21D04

RED2

10.7

PSR1235

51

 

transported

P1330580

16/10/2014 16:13:55

45

17B01

GREEN1

58.1

PSA1007

83

MALE, ALCOHOL FALLEN

transported

P1330580

16/10/2014 16:13:55

45

17B01

GREEN1

58.1

PSA1008

29

MALE, ALCOHOL FALLEN

transported

P1330580

16/10/2014 16:13:55

45

17B01

GREEN1

58.1

PSR1235

2

MALE, ALCOHOL FALLEN

transported

P1331830

18/10/2014 12:06:09

45

26O01

GREEN3

 

 

 

MALE ALCOHOL WITHDRAWAL NEEDS TO STOP DRINKING

Transferred NHSD Nurse Advisor

P1331875

18/10/2014 13:09:23

45

35A01

GREEN3

185.6

PSTAXI

83

NHSD P/B - ALCOHOLIC/SEVERE WITHDRAWAL ABDO PAINS ANXIOUS

transported

P1331875

18/10/2014 13:09:23

45

35A01

GREEN3

185.6

PTAXI1

86

NHSD P/B - ALCOHOLIC/SEVERE WITHDRAWAL ABDO PAINS ANXIOUS

transported

P1333250

20/10/2014 14:03:07

45

10D04

RED2

17.7

PSA1030

137

 

transported

P1334398

22/10/2014 14:32:16

45

10D05

RED2

17.7

PSA1001

0

 

transported

P1334398

22/10/2014 14:32:16

45

10D05

RED2

17.7

PSA1070

86

 

transported

P1337147

26/10/2014 22:21:50

45

17B01

GREEN1

10.2

PSA1009

139

MALE ALCOHOL WITHDRAWAL

transported

P1337147

26/10/2014 22:21:50

45

17B01

GREEN1

10.2

PSR4015

1

MALE ALCOHOL WITHDRAWAL

transported

P1337735

27/10/2014 20:17:12

45

26A04

GREEN3

 

PSR1235

2

MALE ALCOHOL WITHDRAWAL-SHAKING HALLUICINATIONS

Transferred NHSD Nurse Advisor

P1337741

27/10/2014 20:29:38

45

21B02

GREEN1

48

PHC1

23

MALE ALCOHOL WITHDRAWAL- VOMITING

transported

P1337741

27/10/2014 20:29:38

45

21B02

GREEN1

48

PSA1003

271

MALE ALCOHOL WITHDRAWAL- VOMITING

transported

P1338785

29/10/2014 16:05:34

45

25O01

GREEN3

 

PSR1206

1

MALE - FALLEN, HALLUCINATING AND NOT EATING

Transferred NHSD Nurse Advisor

P1338804

29/10/2014 16:26:09

46

30D02

RED2

13.7

PSR1204

67

MALE HEAD INJ POSS LOST CONSCIOUSNESS SLURRED SPEECH

Refd To GP Out Of Hours

P1341779

02/11/2014 22:58:10

45

17O02

GREEN3

 

PSA1068

8

MALE ALCOHOL WITHDRAWAL HALLUICNATIONS

Transferred NHSD Nurse Advisor

P1341787

02/11/2014 23:30:50

45

25O01

GREEN3

15.2

PSA1009

80

NHSD PASSBACK - ALCOHOL WITHDRAWAL HEAD INJ 4HOURS AGO

transported

P1342569

04/11/2014 02:58:26

45

10D04

RED2

15.1

PSA1521

128

MALE ALCOHOL WITHDRAWAL

transported

P1345355

08/11/2014 06:43:14

45

21B01

GREEN1

53.8

PSA1030

75

ALCOHOL WITHDRAWAL

transported

P1345355

08/11/2014 06:43:14

45

21B01

GREEN1

53.8

PSR4006

3

ALCOHOL WITHDRAWAL

transported

P1346763

10/11/2014 04:13:56

45

10D04

RED2

29.1

PSA3002

85

ALCOHOL WITHDRAWAL UNWELL

transported

P1346981

10/11/2014 11:38:02

45

17B01

GREEN1

87.7

PSA1046

132

ALCOHOL WITHDRAWAL FALLEN OVER

transported

P1348028

11/11/2014 23:24:39

45

26C02

GREEN1

20

PSA1002

107

MALE SUFFERING ALCAHOL WITHDRAWAL

transported

P1348028

11/11/2014 23:24:39

45

26C02

GREEN1

20

PSA1022

8

MALE SUFFERING ALCAHOL WITHDRAWAL

transported

P1348296

12/11/2014 12:46:10

45

17B01

GREEN1

20.9

PSA1068

125

RI

transported

P1348296

12/11/2014 12:46:10

45

17B01

GREEN1

20.9

PSR1235

4

RI

transported

P1349630

14/11/2014 11:40:29

45

26O01

GREEN3

 

PSR1235

1

 

Transferred NHSD Nurse Advisor

P1349671

14/11/2014 12:43:23

45

17B01

GREEN1

 

 

 

MALE SUFFERING SEVERE ALCOHOL WITHDRAWAL

Transferred NHSD Nurse Advisor

P1349692

14/11/2014 13:13:32

45

35A01

GREEN3

 

PEMS

36

HCP

Patient Deteriorated

P1349729

14/11/2014 13:56:40

45

26C01

GREEN1

16.9

PSA1002

79

MALE WITHDRAWING FROM ALCOHOL

Referred To GP

P1351096

16/11/2014 11:04:38

45

26C02

GREEN1

15

PSA1002

2

MALE SUFFERING FROM EXTREME ALCOHOL WITHDRAWAL

Patient Treated At Scene

P1351096

16/11/2014 11:04:38

45

26C02

GREEN1

15

PSA1009

39

MALE SUFFERING FROM EXTREME ALCOHOL WITHDRAWAL

Patient Treated At Scene

P1351096

16/11/2014 11:04:38

45

26C02

GREEN1

15

PSR4006

2

MALE SUFFERING FROM EXTREME ALCOHOL WITHDRAWAL

Patient Treated At Scene

P1351751

17/11/2014 10:31:41

45

17B01

GREEN1

12.3

PSA1022

86

ALCOHOLIC FALLEN OVER

Referred To GP

P1351751

17/11/2014 10:31:41

45

17B01

GREEN1

12.3

PSR4006

2

ALCOHOLIC FALLEN OVER

Referred To GP

P1352009

17/11/2014 15:17:20

45

17A03

GREEN3

29.4

PSA1030

84

 

transported

P1353308

19/11/2014 14:19:40

 

45

17B01

GREEN1

 

PSCD

23

 

Transferred NHSD Nurse Advisor